Shipping information
Pre-Christmas Delivery Terms & Conditions 2024:
Click & Collect orders (offered from our Didsbury Store) for pre-Christmas collection must be placed by 6:00 pm on Sunday, 22nd December 2024. Orders placed after this time may not be available for collection before Christmas. Customers will receive an email notification when their order is ready to collect. Please ensure you bring your order confirmation email when collecting your items.
Whilst we state deliveries will be made within 2-3 working days we cannot 100% guarantee that the couriers will meet these timescales especially during very busy times (Christmas) and cannot be held responsible for late deliveries.
To ensure your orders arrive in time for Christmas, please note the following:
1. Last Order Date: All orders must be placed by 12:00 noon on Thursday, 19th December 2024 for pre-Christmas delivery.
2. Delivery Services:
• Free Standard Delivery: Available for orders over £75 (after discounts).
• Free Local Delivery: Available for orders over £50 to qualifying local addresses within 3 miles of our store locations.
• Standard Delivery: For orders below £75, a flat rate of £9.95 applies.
3. Processing & Dispatch: Orders placed by the deadline will be processed and dispatched promptly to ensure delivery before Christmas. However, unforeseen circumstances such as courier delays may impact delivery timelines.
4. Exclusions:
• Orders placed after 12:00 noon on 19th December may not arrive before Christmas.
• We are unable to guarantee pre-Christmas delivery for remote areas or addresses outside mainland UK.
Thank you for your understanding and early preparation to ensure a smooth festive season!
Delivery Terms & Conditions:
Orders below £75 are subject to a standard shipping fee of £9.95. Orders totalling £75 or more qualify for our free delivery service, provided that the basket total remains at or above £75 after the application of any discount codes. All standard deliveries will be fulfilled within 2-3 working days.
We offer complimentary local delivery within Manchester on orders £50+ (after discounts), applicable to addresses within a 3-mile radius of any of our three stores:
• The Epicurean, 226 Burton Rd, West Didsbury, M20 2LW
• The Epicurean, 57 Heaton Moor Rd, Stockport, SK4 4HY
• The Epicurean, Unit D, 102 Manchester Rd, Chorlton, M21 9BG
If your postcode falls outside this 3-mile radius, the free local delivery option will not be available at checkout.
For online orders over £10, we offer a collection service exclusively from our Didsbury store (M20 2LW). You will receive an email notification when your order is ready. Please refrain from visiting the store for collection until you have received confirmation, as your items will not be prepped for collection prior to this notification.
If your package is protected with packing peanuts, rest assured that they are fully recycled and compostable, designed to offer both effective protection and environmental responsibility.